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Job Application :

Job being applied to: Project Management - HRIS / Learning Systems (Saba Learning Management System)

JobRegion

  • IT HR team is looking for a Business Analyst for Learning Systems to play a key role in implementing L&D initiatives across multiple learner groups within Organization (CT, BST, CKA, ABM, etc.). This is a long-term temporary role and will be a key member assisting a cross-functional project team implementing a new L&D platform.
    
    The IT business analyst will work closely with members of the Learning & Development team to document configuration and development requirements that maximize employee experience and efficiency for the firm. Working closely with the IT Project Manager for Learning Systems, the role will help develop requirements from a prioritized list of reporting initiatives, working with business stakeholders where required to understand the functional benefits to be delivered.
    
    This is a highly collaborative role and you will work extensively with functional team, development, quality assurance, vendor consultants, and various other professionals.
    
    BASIC JOB RESPONSIBILITIES:
    General Teaming Responsibilities
    IT HR Business Analyst is ultimately responsible for developing a subject matter expertise in a cluster of Learning applications and becoming an integrated support person bridging between IT/Dev and the Global Learning function. Effectively executing this will require the IT HR Business Analyst to:
    •	Work directly with the Learning Systems project leader and a group of other business analysts to understand system reporting issues and collect input on future changes. 
    •	Engage and support the Global Learning administrators, instructional designers and overall end user community to ensure reports are performing properly and meeting the user's expectations. 
    •	Develop a detailed understanding of the Learning application portfolio, including functional and technical dependencies between systems
    User support, documentation and training
    IT HR Business Analyst is responsible for the day to day support, documentation and training of learning application reports. Effectively executing this will require the IT HR Business Analyst to:
    •	Develop an expertise and become a primary support contact for learning application reports. The portfolio applications to be supported across the Learning Systems team include: 
    o	Saba Cloud Learning Management System – SaaS solution
    o	Saba Classroom – SaaS solution
    o	Business Objects (BO) – packaged solution
    o	SSRS
    •	Actively monitor and resolve user support issues, working closely with the Operations teams 
    •	Assist in answering end user procedural and system questions 
    •	Manage and implement application configurations and/or administrative setup configurations in the application as required
    •	Assist the Learning Systems Project Leader and other Business Analysts in developing training content and conduct or support training as required
    •	Assist in the execution of application implementation tasks including:
    o	Writing and reviewing configuration / functional specifications
    o	Reviewing and approving technical specifications
    o	Building test scenarios and execution plans
    o	Coordinating and executing user testing

    Qualifications

    Education or Certifications
    •	Minimum of a Bachelor's degree in related field
    
    Work Experience
    •	Minimum of 5-7 years of applicable experience supporting or implementing applications 
    •	Experience at global, professional services firm in a Business Analyst role preferred
    •	Experience with reporting packages (Business Objects preferred)
    •	Experience with implementing learning technology preferred
    •	Proven ability of working in challenging technical, customized and packaged software 
    Functional /Technical Skills 
    •	Ability to develop a detailed understanding of system functionality in order to serve as a subject matter expert within the team
    •	Ability to develop and manage small project plans
    •	Balance of strong business process knowledge and technical system knowledge
    •	Prior experience with SaaS LMS systems preferred
    •	Prior experience with enterprise software and
    Work Experience
    •	Minimum of 5-7 years of applicable experience supporting or implementing applications 
    •	Experience at global, professional services firm in a Business Analyst role preferred
    •	Experience with reporting packages (Business Objects preferred)

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