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Infrastructure Engineer | USA-TX-Houston | | 14-APR-21


	Proficient in the following:
	
		24/7 Customer Support and Service Delivery Model
		Performance Metrics and Reporting
		Technical Problem Resolution
		Business Applications Knowledge
		Business Continuity/Resiliency Knowledge/IT Risk Management
		Change Management
		Corporate IT Audit Process
		Customer Service
		Foundation Architecture Knowledge
		Infrastructure Product Knowledge
		MS Project, Visio
		Operations Systems and Data Sources Knowledge
		Vendor Management
		Asset/Inventory Management
		Technical Systems Operations Management

Qualifications

Required Skills/Experience:

Develop, test and debug automated tasks (Apps, Systems, Infrastructure)
Troubleshoot priority incidents, facilitate blameless post-mortems
Work as a bridge between Middleware Feature and Operation teams throughout the software and platform life cycle ensuring sustainable software releases.
Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
Build and drive adoption for greater self-healing and resiliency patterns.
Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
Participate in the 24x7 support coverage as needed.
Participate with GTI Core Web and Middleware Platform Datacenter migrations.
Assist with the LOB Application migration running on GTI Core Web and Middleware Platform.
Ability to work with automated pave/repave platform provisioning as well as day to day operation automation.
Understand the interplay of Application and Platforms to provide support with Web and Middleware components.

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Position Applying For:Infrastructure Engineer

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Qualifications