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Position Applying For:Help Desk Analyst - Level 1

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  • Help Desk Analyst - Level 1  | USA-CT-Hartford  |  | 14-APR-21

    IT services necessary for the completion/deployment, required maintenance and enhancement for the following:

    • Provide basic support and troubleshooting.
    • Maintain, update and modify all existing computers and laptops to the latest patch, virus and security standards.
    • Management, installation and monitoring of operating system and productivity software hotfixes and updates for all DSS computers.
    • Provide ongoing support of required technical documentation, asset Management, and the tracking of Adds, Moves and Changes of DSS equipment.

    Qualifications

    Required Skills / Experience

    2 to 5 Years of experience in Information Technology (IT) operations support areas.  At least 2 years of experience must be in a Help Desk team environment.  The successful candidate must have strong interpersonal skills and the ability to thrive in a fast paced environment.

                Skills               IT Help Desk                                     Proficient                    2-3 yrs