Responsibilities: The Project Specialist under the general guidance of the Systems Manager is responsible for overseeing the work of a team of Systems Analysts and contractors that are responsible for completing tasks and emergent work for the various business organizations. Independently providing on-site troubleshooting, problem diagnosis and resolution, and general support for the Corporate Infrastructure installed at all company locations. Developing or modifying procedures to resolve problems utilizing information technology, i.e. SharePoint. Requires an understanding of the customers’ business function in order to manage technical projects and meet the customers’ requirements. Ensure implementation of Company safety, health and environmental programs for employees whose work is directed. Ensure that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations. Commitment to the Way We Work Principles, and adheres the Company’s Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (“EH&S”), Equal Employment Opportunity (“EEO”), discipline, and security. At client site we have and we all need to take special interest in our customers, both within the company and externally. As an employee, you need to commit to these ideals of developing a proactive, customer-centric culture to foster trust and confidence among customers and improve value for all our stakeholders. Promotes a positive work ethic in support of our Corporate Values and Mission, and is committed to environmental excellence and safety in the workplace. Supervises technical staff including employees and contractors responsible for the installation and support of all computing devices and other associated equipment (printers, plotters, mobile field devices). Monitors team members’ performance by tracking individual performance and productivity against standards. Responsible for day-to-day operations of the team including planning and organizing daily work activities, setting priorities to keep goals and projects on target. Promotes a customer service-oriented team by emphasizing professionalism, honesty, concern, courtesy, excellence and teamwork in the group. Ensures that communications between staff members and business organizations are handled in a professional, efficient manner. Works with necessary Information Resources groups to satisfy specific technology related issues. Acts as the liaison between the customers in the field and all groups in Information Resources. Researches, diagnoses, and determines root cause of technology related problems. Supports NOC functions and utilizes the corporate-wide system to manage and monitor work flow. Ensures that all anti-virus and corporate security programs are effective and operational. Provide technical guidance to subordinates as required. Supports operating organizations during corporate emergencies. Participates in the Company’s emergency management processes, cyber security and storm plans. Performs various administrative duties such as approving time sheets, processing equipment orders, service manager tickets and creating various reports. Motivates others to achieve results by holding them accountable for work outcome. Performs the duties of the Systems Manager when not present. Perform other related tasks and assignments as required.

Physical Requirements: • Must have a valid driver’s license. • Must be able and willing to travel throughout CEI territory as needed. • Must have the ability to lift/transport all required computer equipment. • Must be available to be on call and/or participate in off hour emergency response activities as required. • Must be able to participate in the Company’s emergency management processes and storm plans as required.