Bachelor's degree in Computer Applications Computer Technology or related field
Associate's degree in Computer Applications Computer Technology or related field AND Three years of related experience
Experience troubleshooting network connectivity issues in both LAN and WAN environments
Experience imaging and deploying laptops
Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
Experience with active directory, DNS, and DHCP
Experience supporting remote workers and troubleshooting VPN and remote technology issues
Microsoft Office 365 (Enterprise) applications.
Windows Server 2016 and above.