REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Effective written and verbal communication skills.
Strong interpersonal, analytical, and organizational skills.
Ability to present and document high quality, detailed deliverables.
Advanced skill level knowledge in using Visio to develop workflows and wireframes.
Ability to focus on results to meet multiple deliverables and critical deadlines.
Intermediate to advanced experience using Oracle Intelligent Advisor (formerly Oracle Policy Automation).
2+ years of experience in business systems analysis.
MINIMUM ENTRY QUALIFICATIONS:
Bachelor's degree in a related field from an accredited college or university AND one year of related
experience; OR Associate's degree in a related field from an accredited college or university AND two years
of related experience.
PREFERRED QUALIFICATIONS:
Knowledge of Oracle Service Cloud CRM.
Knowledge of collaboration tools such as Microsoft Teams.
Experience in supporting technology for public sector.