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Position Applying For:IT Helpdesk Support

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  • IT Helpdesk Support  | USA-NY-New York  |  | 15-JUL-21
    Must have skills:
     Min 3 years of experience in IT help desk Support.
     Understanding ITIL, incident management, service request & service delivery
     To take initiative in creating tickets
     Expertise on ServiceNow tool
     Imaging process for the PC & laptops.
     Understand the importance of Data privacy part, security, monitor, VPN, remote access as we are supporting banking system.
     understand ODBC connections, install software, network and databases.

    Qualifications

    Must have skills:
     Min 3 years of experience in IT help desk Support.
     Understanding ITIL, incident management, service request & service delivery
     To take initiative in creating tickets
     Expertise on ServiceNow tool
     Imaging process for the PC & laptops.
     Understand the importance of Data privacy part, security, monitor, VPN, remote access as we are supporting banking system.
     understand ODBC connections, install software, network and databases.