Maintains security by monitoring and ensuring compliance to standards, policies, and procedures; conducting incident response analyses; developing and conducting training programs
• Ensures the infrastructure is properly monitored within set thresholds and that alerts regarding network outages are addressed in a timely manner
• Troubleshoot and repair network-related problems, system failures, switching/routing, etc
• Provide timely issue resolution by evaluating, tracking, escalating, managing all requests/problems reported
• Updates job knowledge by tracking and understanding emerging network practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Upgrades network systems by monitoring the infrastructure; identifying technology gaps; evaluating and implementing enhancements.
Knowledge
• Mid level technical experience in solving network issues involving IT environments, understanding and analyzing key issues in the following areas: developing network documentation, knowledge of the regulatory environment, change management procedures, Next generation firewall policy management, strong knowledge of network protocols, and network attack pathologies.
• Knowledge of third party auditing and private/public cloud methodologies. Excellent working knowledge of general network principles, network administration processes and frameworks, metrics collections and reporting.
• Demonstrated ability to work according to quality processes and standards in IRS 1075 or NIST.
Skills
• Strong background in network infrastructure. Excellent organizational, interpersonal, time management, project management, written and oral communications skills.
• Recommended security certifications such as CISSP,CCNA.
Abilities
Required to be proficient in situational adaptability. Able to take an adapting approach and demeanor in real time to match the shifting demands of different situations.
Highly desired to be proficient in the following abilities
• Decision Quality-Able to make good and timely decisions that keep the agency moving forward.
• Collaborates-Able to build partnerships and work collaboratively with others to meet shared objectives.
• Ensures Accountability-Ability to hold self and others accountable to meet commitments.
• Instills Trust-Ability to gain the confidence and trust of others through honesty, integrity, and authenticity.
• Nimble Learning-Ability to actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder.