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Join & Explore The Possibilities at BuzzClan
Applications Systems Analyst V
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USA-CO-Denver
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18-JUN-21
Provide platform-level support by being the technical System Administrator and Subject Matter Expert (SME) for applications including Jira, Confluence, EazyBi, Bitbucket, Crowd, and their underlying dependencies.
Evaluate and make recommendations for new and existing plug-ins to the Atlassian tools suite.
Analyze requests for new functionality and implement new features.
Identify best practices for the Atlassian tool suite, architect changes and implement changes.
Administer application instances on a day-to-day basis by setting-up and supporting projects, roles, workflows, security, and plug-ins
Manage system performance, network connectivity and maintain operability while determining ways to optimize and improve process workflows and identify where functionality can be improved to meet user requirements.
Maintain a healthy application environment by periodically reviewing and modifying configurations, permissions, workflows, dashboards, integrations, and logs.
Support integrations to external systems by collaborating with the external stakeholders.
Investigate, troubleshoot and fix issues related to Atlassian tools suite, application servers, and database servers.
Apply a solid understanding of Agile principles when recommending project management methodologies (scrum, kanban, waterfall, etc).
Provide recommendations to users and management on best practices and standardization in implementing projects and processes within Jira and the Atlassian suite.
Create and maintain detailed technical and user-facing documentation and standard operating procedures, guides, and desk-aids to support usability and issue resolution.
Qualifications
Minimum Requirements:
Minimum of 2 years of experience utilizing JIRA and Confluence in a diverse system development environment
Clear Communicator (written and verbal)
Experienced with using common business applications; such as, Google Docs, Microsoft Office (Word, Excel), Microsoft Project
Strong verbal communication skills and ability to facilitate a work flow session or meeting
Must be able to work independently and be proactive in reaching for information
Must be comfortable in an environment with rapid change, multiple vendors and many concurrent projects
Desired Experience:
Understanding of a government environment or multi-stakeholder environment
Experience in the application of commonly accepted concepts and practices specific to an AGILE or hybrid Agile/waterfall development environment
Experience with process documentation and process improvement