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Position Applying For:Network/Telecom Specialist- Senior

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  • Network/Telecom Specialist- Senior  | USA-NC-Raleigh  |  | 25-JUN-21 
    This position will an integral part of the 8 person team currently engaged in network support, and will primarily be tasked with CUCM/CME and UCCX configuration needs based on user requests and incident tickets.  This position will not be subject to travel.  
    
 

    Qualifications

    KNOWLEDGE, SKILLS AND ABILITIES RECOMMENDED:
    
Expert knowledge of: Configuration of enterprise VoIP technologies and Cisco branded centralized phone systems.  Understand product roadmaps and industry trends, unified call system best practices and related technologies and network topologies related to design and support of voice calling infrastructure.
    

    
Skills in:
    

    
Cisco Unified Call Manager (CUCM) user level configuration and maintenance for individual lines up to and including complex hunt groups.  
    
Unity Connection CUC (Unity Connection) configuration
    
Cisco Call Manager Express (CME) configuration with CUE integration
    
CUE and UCCX voicemail and auto attendant scripting configuration
    
Cisco Finesse
    
Cisco 8851 and Cisco 7965 phone capabilities configurations