Primavera Dev Ops Support Engineer(P6)

  • Indianapolis IN  USA 
  • Contract

Company Description

BuzzClan is a business consulting company collaborating to provide Oracle software advisory services & implementation services. We are an Oracle-Gold Partner and due to our extensive relationship with Oracle, we are able to provide robust solutions to the customers. BuzzClan is committed to provide substantive business value on each and every client engagement. We do this through a combination of industry-specific business expertise, technical skills, proven project management methods and our “onsite – offsite – offshore” delivery model. We strive to work in partnership with our customers to build high-performance teams and create business solutions that will last.

When you join BuzzClan, you have the opportunity to be part of something special by making a meaningful difference in the lives of our customers. Their success is our success.

Job Description

Title - Primavera Dev Ops Support Engineer(P6)

Location - USA-IN-Indianapolis

Duration - 8 Months

Description -

The right individual will have a level of Primavera P6 experience to help support the Primavera P6 solution across the estate. The team is looking for someone who has excellent communication and organisation skills and can demonstrate exceptional customer service skills.

 

Primavera Dev Ops Support Engineer will encompass the following duties:

 

·        Provide Application and Technical support of the Primavera P6 Global Cloud instance (SaaS).
·        Provide support for Unifier and Gateway
·        Provide support of the P6 application, Reporting (BI Publisher and P6 Analytics).
·        Manage outages and other major incidents.
·        Monitor and manage the Global Scheduled Services. Check logs and resolve issues.
·        Monitor and manage the Project Scheduled Services. Check logs and resolve issues.
·        Monitor and manage the Analytics ETL schedule. Check logs and resolve issues.
·        Administer User Accounts in the Cloud Administration tool and P6 User Administration.
·        Provide Application and Technical support of Primavera Risk Analysis.
·        Provide Application and Technical support of Acumen Fuse.
·        Liaise with third-party vendors (internally and externally) as needed to resolve user and system issues.
·        Participate in system and software testing (patches, fixes, service packs, upgrades, etc..).
·        Provide P6 support when integrating other applications with Primavera.
·        Provide support of packaged deployments of the Primavera P6 solution as needed.
·        Provide Application support of Prime.
·        Create support templates as needed in line with the teams support model
·        Review/Create process/procedure documents as needed\
·        Create internal knowledgebase articles to help user resolves issues and other support engineers to resolve issues.
·        Is familiar with Dev Ops models
·        Is experienced in full lifecycle model of tool customisation, testing and deployment.

Qualifications

Technical Skills:
·        Has operated with elevated privileges within the Primavera Suite environment
·        Knowledge of Primavera P6
·        Knowledge of P6 Reporting
·        Knowledge of Networking
 Desirable Skills:
·        Knowledge of Primavera Risk Analysis
·        Knowledge of Acumen Fuse
·        Knowledge of Oracle Prime
·        Knowledge of Remedy on Demand or other ticketing system
·        ITIL
·        Dev Ops experience desirable
 Other Skills:
·        Exceptional Customer Service Skills
·        Excellent written and verbal Communication Skills
·        Ability to work under pressure
·        Strong team player with an ability to operate across a global user population
·        Accountability and Ownership

Additional Information

  • We expect the candidates to be very detail oriented, and it all begins with being able to review this job posting and be prepared to discuss the technologies and responsibilites mentioned in the job.

BuzzClan is an equal opportunity employer. Employment is based solely upon one’s individual merit and qualifications directly related to professional competency. BuzzClan does not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability medical condition, sexual orientation, gender identity, or any other characteristics protected by law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.

BuzzClan participates in the federal E-Verify Program.
For more information on E-Verify, please read the notices below when you are applying for work at BuzzClan.